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Guest Services Specialist

Welcome to the Guest Services Specialist (GUEST-CT) Program

The purpose of this program is to prepare students for employment in guest services positions including: Guest Services Representative, Guest Services Specialist, Concierge, Front Office Representative, and Front Office Lead in the hospitality industry and/or to provide supplemental training for persons previously or currently employed in these occupations. The content includes, but is not limited to, customer service, hospitality attitude, guest experience, communications, human relations, security issues, and front office operations. This technical certificate is part of the Hospitality and Tourism AS /AAS degree.


*If applicable, any documents related to this program of study can be found listed under the Documents section on this web page.

*We strongly encourage you to contact the Pensacola State Culinary & Hospitality Mgmt Department for assistance in planning your program of study.


Program Requirements
GUEST-CT Graphic

 

Documents:
No Docs available

Links:
Career Coach


Dept. Head / Faculty
Department Head:
Roy L. Bracken
(850) 484-1013

Program Manager:
Leonard B. Southerland
(850) 484-1159
Bulletins

No Bulletins at this time

 
Dates & Deadlines
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Students Living Outside Florida Important Notice Regarding Distance Learning

Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion,
marital status, disability, sexual orientation or genetic information in its educational programs, activities or employment. For inquiries regarding nondiscrimination policies,
contact the Associate Vice President of Institutional Diversity at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.


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