District Syllabus
OST2402
Office Procedures


Credit Hours: 3
Contact Hours: 3
Laboratory Fee: None.
Prerequisites: There are no prerequisites for this course.
Corequisites: There are no corequisites for this course.
Catalog Description: This is a course for office management and secretarial majors designed to allow the student to coordinate and utilize the knowledge and skills developed in previous courses.
Required Materials: Books:
  • Fulton-Calkins, Rankin, and Shumack. Administrative Professional, 14 ed., Cengage, 2011. ISBN: 9780538731041
Supplemental Materials:
Special Requirements: None
Program Learning Outcomes:
Upon course completion, the student will be able to:
  1. Demonstrate an understanding of the office worker’s role in supporting business needs.
  2. Describe how the successful officer worker understands business.
  3. Describe the work environment and the office worker’s game plan.
  4. Demonstrate an ability to perform information processing including dictation, transcribing, typewriting, and composing.
Course Learning Outcomes:
See expanded syllabus developed by the instructor for each section
being taught.
Methods of Evaluation: Evaluation of student progress towards achieving the stated learning outcomes and performance objectives is the responsibility of the instructor, within the polices of the college and the department. Detailed explanation is included in the expanded syllabus developed by the instructor for each section being taught.
Flexibility: It is the intention of the instructor to accomplish the objectives specified in the course syllabus. However, circumstances may arise which prohibit the fulfilling of this endeavor. Therefore, this syllabus is subject to change. When possible, students will be notified of any change in advance of its occurrence.
Student Email Accounts Pensacola State College provides an institutional email account to all credit students. Pirate Mail is the official method of communication, and students must use Pirate Mail when communicating with the College. In cases where companion software is used for a particular class, emails may be exchanged between instructor and student using the companion software.
Note: For students with a disability that falls under the Americans with Disability Act or Section 504 of the Rehabilitation Act, it is the responsibility of the student to notify Student Resource Center for ADA Services to discuss any special needs or equipment necessary to accomplish the requirements for this course. Upon completion of registration with the Student Resource Center for ADA Services office, specific arrangements can be discussed with the instructor.