District Syllabus
Quality Management In Health Care

Credit Hours: 3
Contact Hours: 3
Laboratory Fee: None.
Prerequisites: There are no prerequisites for this course.
Corequisites: There are no corequisites for this course.
Catalog Description:
A study of healthcare quality management concepts, tools, and 
techniques, with an emphasis on the application of management theory 
to healthcare products and services.
Required Materials: Books:
  • Kimberly Galt, Karen Paschal. Foundations in Patient Safety for Health Professionals, ed., Jones and Barlett, 2011. ISBN: 9780763763381
Supplemental Materials: Additional materials may be assigned by the instructor to supplement the required materials. -->
Special Requirements: Participate in all assigned activities.
Program Learning Outcomes:
Upon successful completion of the program students will:
  1. Demonstrate an understanding of the knowledge, skills, and processes necessary to effectively manage fiscal, human, and physical resources in a health care setting.
  2. Demonstrate knowledge of current issues and trends in a changing health care environment.
  3. Demonstrate knowledge of current computer technology used in a health care setting.
Course Learning Outcomes:
Upon completion of this course, the successful student will 
demonstrate an understanding of:
1.  The history of continuous quality improvement and risk 
    management in health care. 
2.  Risk management, continuous quality improvement, and risk 
    management, and the differences among them. 
3.  The agencies responsible for health care quality.
4.  Joint Commission quality expectations to their area of 
5.  Relate OSHA standards to their areas of expertise. 
6.  The CQI plan for process improvement.
Methods of Evaluation:
Evaluation of student progress towards achieving the stated learning 
outcomes and performance objectives is the responsibility of the 
instructor, within the policies of the college and the department.  
Detailed explanations are included in the expanded Syllabus 
by the instructor for each section being taught.
Flexibility: It is the intention of the instructor to accomplish the objectives specified in the course syllabus. However, circumstances may arise which prohibit the fulfilling of this endeavor. Therefore, this syllabus is subject to change. When possible, students will be notified of any change in advance of its occurrence.

Student Email Accounts: Pensacola State College provides an institutional email account to all credit students. Pirate Mail is the official method of communication, and students must use Pirate Mail when communicating with the College. In cases where companion software is used for a particular class, emails may be exchanged between instructor and student using the companion software.

Note: For students with a disability that falls under the Americans with Disability Act or Section 504 of the Rehabilitation Act, it is the responsibility of the student to notify Student Resource Center for ADA Services to discuss any special needs or equipment necessary to accomplish the requirements for this course. Upon completion of registration with the Student Resource Center for ADA Services office, specific arrangements can be discussed with the instructor.

Equity Statement: Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion, marital status, pregnancy, disability, sexual orientation, gender identity, or genetic information in its educational programs, activities or employment. For inquiries regarding Title IX and the college’s nondiscrimination policies, contact the Associate Vice President for Institutional Diversity/Title IX Officer at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.